Desktop and User Care Support
Address All of Your Technology Needs With Our Professional Support
Who we are
At PioTech Group, we’re here to give you the comprehensive accounting IT support and services your firm needs. We’ll work with you to develop a solution that fits your team, office, and long-term goals.
GROWTH
Take the necessary precautions now to save your business later
Don’t let the overwhelming task of disaster preparation keep you from protecting your data and IT systems. Instead, get a backup and disaster recovery solution you can count on and spend less time worrying about “what-ifs.
How IT Support Benefits Your Business
Save Money
Avoid paying an average of $9,000 in data recovery fees.
Recover Easily
Get your business back up and running after any incident.
Peace of Mind
Have peace of mind your business is equipped to weather any storm.
Flexibility
Develop a preparation plan tailored to your business requirements
SERVICES INCLUDED WITH DESKTOP AND USER CARE SUPPORT INCLUDE:
Server and Endpoint Security
The day where anti-virus alone could keep up with the threat landscape is long past. Understanding this we deploy next generation “zero day” security to all devices. Using cloud based security scanning and machine learning to detect security issues long before “anti-virus” products recognize them as a threat. Your servers and network infrastructure is also secured with the same industry leading products and strategies using industry standard best practices and configurations.
Basic Backup
We include image-based backups for your servers. You can rest easy knowing that your servers and important data are protected and the data is safe in the cloud. If you need a more robust and faster recovery solution, we can upgrade you to our RecoverySupport plan so downtime will forever be a thing of the past. All of our backups are monitored and tested so you know your data is safe.
Our Experience
Our team is comprised of industry engineers with 30 years of IT experience and we are always on the lookout for mature technologies that could benefit your business. Many times the software that you have purchased has unlocked the potential to solve real business problems.
in addition to DESKTOP AND USER it SUPPORT, piotech group offers a variety of ADDITIONAL it support services.
We understand you have unique needs and want quality IT Support designed especially for YOU. Our IT Support packages have been carefully designed to help whether technology is critical to your business, you only require quality secure IT Support, or want to augment existing IT staff with our security support expertise. Check out Which package is right for me?
How to Get Started
We’re here to help you navigate the increasingly complicated process of managing your IT Support
- Schedule a Discovery Call
Let’s chat about your IT system goals for your business. - Determine the IT Needs and Goals For Your Business
We’ll take a look at all the details of your goals and discuss how we can create a solution. - Receive a custom, robust IT solution
We’ll work with you the entire way to create a robust IT solution.
why choose us
Make Your IT Support Work For You
Your office technology should provide help, not a hassle.
By partnering with a team of IT experts that perform preventative maintenance, address issues quickly, and keep your systems running smoothly, you can have greater confidence that your technology is working for you—not against you.
Let`s work together
Let us know what you’re looking for in an agency. We’ll take a look and see if this could be the start of something beautiful.