Who we are
PioTech Group provides, comprehensive managed IT support and services that fit the needs of your business. We’ll work with you to develop a solution that fits your team, office, and long-term business goals.
GROWTH
Is this you:
I am less worried about cybersecurity but I need competent responsive IT Support
We understand when you are looking for a managed service provider you want to make sure it is a good fit for YOUR business.
OUR MANAGEDSUPPORT IT SUPPORT PLAN INCLUDES:
Unlimited IT Support
Call in when you need help, don’t worry about a limited number of support hours or other restrictions. You have full access to our competent and friendly help desk and technicians. Our technicians are constantly updating their training technically and making your experience a positive one. We train all of our IT Support professionals internally. We don’t leave this important skill to chance.
Monitoring
24×7 monitoring of your servers, critical network devices, and your computers. Proactively monitoring for problems and mitigating them before they become big problems saves thousands of dollars of lost revenue in downtime and lost productivity.
Updates
Updating each operating system and software with critical security patches is an important part of a good cybersecurity
Server and Endpoint Security
The day where anti-virus alone could keep up with the threat landscape is long past. Understanding this we deploy next generation “zero day” security to all devices. Using cloud based security scanning and machine learning to detect security issues long before “anti-virus” products recognize them as a threat. Your servers and network infrastructure is also secured with the same industry leading products and strategies using industry standard best practices and configurations.
Basic Backup
We include image-based backups for your servers. You can rest easy knowing that your servers and important data are protected and the data is safe in the cloud. If you need a more robust and faster recovery solution, we can upgrade you to our RecoverySupport plan so downtime will forever be a thing of the past. All of our backups are monitored and tested so you know your data is safe.
Our Experience
Our team is comprised of industry engineers with 30 years of IT experience and we are always on the lookout for mature technologies that could benefit your business. Many times the software that you have purchased has unlocked the potential to solve real business problems.
Expert, responsive and friendly, the staff at PioTech Group is the reason for our premier managed IT Support.
Excellent Customer Service
Avoid paying an average of $9,000 in data recovery fees.
Knowledgeable People
Get your business back up and running after any incident.
Immediate Response
Call us and you will speak to a person that does to speak “geek-talk”.
Flexibility
Develop an IT Support solution tailored specifically to your business requirements and needs
How to Get Started
We’re here to help you navigate the increasingly complicated process of managing your IT Support
- Schedule a Discovery Call
Let’s chat about your IT system goals for your business. - Determine the IT Needs and Goals For Your Business
We’ll take a look at all the details of your goals and discuss how we can create a solution. - Receive a custom, robust IT solution
We’ll work with you the entire way to create a robust IT solution.
why choose us
Make Your IT Support Work For You
Your office technology should provide help, not a hassle.
By partnering with a team of IT experts that perform preventative maintenance, address issues quickly, and keep your systems running smoothly, you can have greater confidence that your technology is working for you—not against you.
Related services
STILL NOT SURE MANAGEDSUPPORT IS THE RIGHT PACKAGE FOR YOU? WHICH ONE OF THESE DESCRIBES YOU BEST? OR JUST GIVE US A CALL AND WE CAN HELP YOU SORT THROUGH THE SERVICES.
Let`s work together
Let us know what you’re looking for in an agency. We’ll take a look and see if this could be the start of something beautiful.